Accent Marketing Services, LLC recently announced the selection of Hot Springs, Ark. as the site for its 12th inbound contact center. Under the proposed plan, Accent will lease a 38,750 square foot facility located in the Mowery Wyatt Plaza, creating 450 new jobs with an annual payroll of more than $7.4 million.
The 350-seat contact center will provide inbound customer service support for the subsidiary of a Fortune 100 telecommunications provider. Positions will include customer service and quality representatives, trainers and managers with attractive pay ranges based on experience and position.
Accent expects to begin operations in August 2006, phasing in new hires over the next four to eight months. The expansion will bring the company’s total work force, in all locations, to more than 2,800 employees by the end of the year.
"We believe the labor force in Hot Springs is a perfect match to support the diverse demographic audience of one of the nation's fastest growing wireless services," said Kevin Foley, president of Accent. "We couldn't be more pleased with our decision to join this great community."
The decision by Accent to select Hot Springs was made easier by the involvement of several key individuals and their respective organizations, including the Garland County Economic Development Corporation and the Arkansas Department of Economic Development. Additionally, the community's desire for economic growth, coupled with the quality, education level, and size of its labor pool all played major roles in the company's decision to locate in Garland County.
To assist in the hiring process, Accent has partnered with Staffmark, the largest staffing company in Arkansas. Staffmark will conduct all recruiting and screening of applicants based on established requirements for skills and experience.
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